Arohan Annual Report 2023-2024

Building a culture of Respect, Elevating our Employee Value Proposition, and Embracing ESG-Driven Value Creation At Arohan, we recognise that our greatest asset lies in our people. With a robust human capital framework, we are empowered to pursue our ambitious goals with confidence. Central to our ethos is the continuous enhancement of our workforce’s intellectual prowess through upskilling initiatives, ensuring they remain at the forefront of industry trends and best practices. Moreover, our people are deeply committed to making a positive impact beyond the confines of the organisation. Through our Environmental, Social, and Governance (ESG) initiatives, Arohan actively contributes to the betterment of the communities in which it operates. PEOPLE FOCUS In FY 2024, Arohan embarked on a strategic expansion journey, venturing into new territories such as Karnataka, Gujarat, Haryana, and Uttarakhand. This expansion initiative propelled our branch network to a commendable 975 branches spread across 19 states, amplifying our reach and accessibility. On the human resources front, Arohan made significant strides in enhancing its workforce, with a remarkable 16.22% surge in staffing by the end of the fiscal year. This concerted effort culminated in a total headcount of 9,333 employees, a testament to our commitment to fostering a dynamic and thriving organisational culture. With an unwavering focus on customercentricity, Arohan now serves a diverse customer base of nearly 2.5 million individuals across India, catering to their financial needs and aspirations with diligence and care. Central to our success has been our steadfast dedication to employee engagement and motivation. Through a multitude of Employee Value Proposition programmes, we strive to create an environment of trust, pride, and fulfillment among our workforce. By nurturing a culture that encourages collaboration, innovation, and personal growth, Arohan continues to attract, develop, and retain top talent in the industry, ensuring our continued success and growth trajectory. Management Discussion & Analysis Annual Report 2023-24 | 62

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