Arohan Financial Services Limited | Annual Report 2022-23

The many awards and recognitions that we earned in FY 2023 are a testimony of our commitment to continue serving our customers with the best experience and quality. Some notable ones include the ‘Microfinance Company of the Year’ Award at the 3rd Annual BFSI Technology Excellence Awards programme, the Best Risk Management Initiatives Award, and the Best in Technology Innovations Award by the Association of Microfinance Institutions, West Bengal. While our Internal Audit function continues to be an ISO 9001:2015 certified quality vertical, we have also acquired the ISO/IEC 27001:2013 certification on Arohan’s Information Security and Management Systems in FY 2023. I would like to profusely thank the union government for their growth focus, the Reserve Bank of India, our regulator for their attention to the microfinance sector, our investors for their vote of confidence in us, the lenders for the leverage to grow the business, our employees for their hard work and dedication, our esteemed Board for their continued guidance, our Promoter Group for their strong support, key associates such as our Auditor, Rating Agencies for their value additions, MFIN, our sector SRO for their advocacy and oversight and last but certainly not the least, millions of our borrowers for giving us the opportunity to serve them. Warm Regards, Manoj Kumar Nambiar Managing Director Managing Director’s Address Annual Report 2022-23 | 8