Arohan Financial Services Limited | Annual Report 2021-22

Employee Volunteering Arohan provides the employees with a sense of purpose by way of giving back to the community, in addition to their work roles. To this effect, the Company encourages employees to volunteer their Time and/or Skill. Employees are encouraged to self-initiate or initiate project-based volunteering. Arohan believes that some of the endless benefits of volunteering as employees include, but are not limited to, gaining new skills and knowledge, boosting job and career prospects, enjoying a sense of achievement and fulfilment, personal development, better physical and mental health, connecting to and better understanding the community and developing team building skills. Arohan’s employees have participated in various volunteering activities to reach out to the beneficiaries supporting the thematic by participating and contributing on World Celebration Days, disaster relief initiatives, cloth donation and also by imparting Financial Literacy at one of itsWater and Sanitation sites. In response to the pandemic conditions since FY2020-21, Arohanhas shifted its volunteering initiatives to a virtual mode by conducting a number of online volunteering activities. Impact assessment Arohanbelieves that impact study isessential to align social interventions of theCompany to the priorities of the communities it operates in. To this effect, Arohan has initiated a methodology to conduct impact assessment of its CSR projects by way of Need Assessment and Site Visits to understand the project requirement and take inputs from the local inhabitants. The Need Assessment studies are focused on identifying priorities on the ground after undertaking a diagnostic study of the targeted project site to conceptualize relevant projects which are impactful and sustainable. Project monitoring and progress reports are an integral part of the method that helps draw out the benefits and gaps in the planned intervention. An end-line survey helps comprehend the qualitative and quantitative outcome and impact of the programme, allowing effective planning, execution and scaling of the project in the future. Additionally, Arohan also conducted a number of surveys to understand the impact of the programmes on the beneficiaries, while also connecting with a few of them through field visits and virtual platforms. Their feedbacks and the report of such surveys helps Arohan in planning its social interventions in the future. 92 Annual Report | 2021-2022