Arohan Financial Services Limited | Annual Report 2021-22

The assessment was designed based on four different attributes. A total of 998 employees from field operations and enabling functions underwent the Talent Identification Process and have been mapped in a ‘9-Box’ matrix of Performance and Potential. This has helped identify critical talents in the Company based on their performance and potential with a total of 14% of the assessed population identified as Critical Talent. ESG FOCUS Arohan, through its focus on community development through Environmental, Socialand Governance (ESG) practices, has helped move beneficiaries and their communities towards sustainability. Its various initiatives focused on empowering through social, environmental and capacity building activities, continue to support communities in their socio-economic journey of growth. Arohan operates in marginalized communities where access to quality healthcare, basic education, water and sanitation is restricted. Through its strong Governance and Corporate Social Responsibility activities, the organization has worked in areas pertinent to social development, as key government priorities, supporting and empowering the women of underserved communities. Through its fo cused social activities impacting women and communities, Arohan has touched over 7 Lakh ives so far. PIP Intervention Programme A mentoring programme was launched with the objective of developing the productivity of field resources of different grades who have been put under the ‘Performance Improvement Plan’ (PIP). The programme is a quarterly intervention, and has been designed in consultation with the business team to target the productivity gap. Through this programme, 78% of the PIP employees’ performance improved as they successfully emerged out of the PIP bucket Environmental Initiatives Eco sustainability (Safe Drinking Water & Sanitation) Arohan’s journey on sustainability focuses on the triple bottom-line approach of People, Planet and Profit. The Company’s integrated water and sanitation plants addresses the gaps in implementation and strategic management in Water and Sanitation, and Hygiene sectors by assuring investment efficacy, linking revenue returns to social benefits and allowing common partnership. As of March 31, 2022, Arohan has impacted approximately 24,000 beneficiaries through these interventions. Arohan has supported the launch and implementation of 9 Water and Sanitation units, out of which the Company has successfully exited from 3, in partnership with the South Asian Forum for Environment (SAFE). The remaining 6 are on-going projects, in partnership with Piramal Sarvajal and PK Associates. The WASH units are a fully integrated system developed with the objective of providing safe drinking water and sanitation facilities to the community members. Community awareness drives and regular monitoring is an integral part of the projects, ensuring that the communities fully benefit from the units. Water Conservation Water conservation is a means for increasing agricultural production in rain fed and semi- arid areas. There are nearly 85 million hectares of land as rain fed area in the country. These areas were bypassed by the Green Revolution and therefore, experienced little to no growth in agricultural production for several decades. With the objective of improving the management of soil and vegetation in such areas, Arohan aims to create conditions conducive to higher agricultural productivity while also contributing to the conservation of natural resources. The project focuses on lives so far. 89 Annual Report | 2021-2022 Management Discussion & Analysis