Arohan Financial Services Limited | Annual Report 2021-22

AROHAN LAUNCHES THE ‘APNAAROHAN’ CUSTOMER APP Key Highlights of FY21-22 In a significant development in its digital journey, Arohan launched the ‘ApnaArohan’ Customer App, a 360 0 mobile app for millions of our customers. Equipped with regional language capabilities for our customers’ comfort, the app allows our customers to get information on their existing loans, including eligibility checks for future loans, information about various cross-sale products, including insurance, and even allows our customers to pay their EMIs online directly through the app. The app also provides our customers with an additional platform for customer service and and connect directly to our field officers. 2 Annual Report | 2021-2022