Arohan Annual Report FY 20-21

Aadarsh Arohanite: In a unique initiative to promote Corporate Governance and inspire employees to be model Arohanites, while serving customers, Arohanhas inplace various disciplinary policies and best practices that one must be aware of andadhere to. #AadarshArohanite isan initiative to encourage employees to be responsible towards the wellbeing of the organisation and their colleagues by raising their voice against any wrongdoings that they may come across at the workplace – this is done by means of sharing of case studies and relevant contact details through periodic mailers. Online Surveys & Focused Group Discussions: Arohan believes that it is important to get insights and feedback from the employees to gauge and measure the effectiveness of focused programmes. To this effect, various Online Surveys were launched over FY 2020-21. Your Voice Matters!, Online Feedback Survey on Annual PMS, Female Employee Survey, Managers of Female Employee Survey were some of the most effective ones conducted over the year. HR AUTOMATION Arohan has been consistently working towards the automation of key HR processes, to increase efficiency, scale and turnaround time. Talent Acquisition: In FY 2020-21, Arohan automated its Talent Acquisition module through the Adrenalin, theHuman ResourcesManagement System Platform. Arohan believes that growth of business in terms of workforce talent and productivity largely depends on the right and effective hiring practices which can now be better monitored and tracked using technology. Performance Management System: As part of its digital journey, Arohan has also moved its Performance Management System (PMS) on Adrenalin, under the Phase 2 transition of its automated Human Resources Management System. This platform will support the entire PMS process starting fromGoal Setting to Performance Assessment, which will make the process even more robust and transparent for employees all across. INSPIRING WELLNESS Arohan recognizes that nothing is more important to have than a fit mind and body. To help employees get accustomed to the changing global environment and fight the prevailing pandemic situation, Arohan made focused efforts to inspire its employees to stay fit and sharp from a body- mind perspective. A specialized programme called ‘Arohan Swasth Paraamarsh’ was initiated. It is a focused wellness initiative to help employees gain practical knowledge and useful insights on mental and physical health, along with critical wellness insights, and guidance to help them in their journey of fitness. Arohan also conducts wellness sessions with doctors, fitness coaches and yoga trainers across Zones, along with health camps and free doctor’s consultation. The Company also encourages employees to share their fitness journey and inspire others in the process through the ‘Being Fit’ platform – a series of videos by and for the employees on health and fitness. Management Discussion & Analysis 69

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