Arohan Annual Report FY 20-21

AWARDS & ACCOLADES • Best Governed Company, Unlisted Segment, Emerging Category award by the Institute of Company Secretaries of India at the 20 th ICSI National Awards for Excellence in Corporate Governance, 2020 • Semi-finalist recognition with the SKOCH Order of Merit Awards 2021 in four categories for Micro-Credit, Response to COVID, Corporate Governance and meraArohan (Arohan’s inbuilt Loan Origination System) • Recognized as Responsible Lender for adopting and adhering to the Code for Responsible Lending (CRL) in micro-credit with a CRL score of 99% • Ranked 86 th among India’s Best Companies to Work for by the Great Place to Work® Institute in 2020 and thereafter advancing to Rank 65 in 2021 • Ranked among India’s 30 Best Workplaces in BFSI 2021 • Ranked amongst Best Workplaces in Microfinance, India 2021 • New Code of Work Awards 2021 in the Large Enterprise Category by PeopleStrong • Our Managing Director is the elected Chair of the Governing Body of MFIN, our industry Self Regulatory Organisation • Our Chief Financial Officer, was conferred the ‘Best CFO – BFSI (Large sized enterprises)’ award for 2020 at the 8th CFO Summit Awards, 2021 by the All India Association of Industries • Our Head of Legal, Compliance and Company Secretary was recognised as the ‘Governance Professional of the Year’ award at the 20th ICSI National Awards for Excellence in Corporate Governance, 2020 CERTIFICATIONS • CARE MFI1 Grading, highest on an 8-point scale, representing Operational Excellence, fourth year in a row (every single year since 2017) • Code of Conduct Assessment (COCA) score of C1 (top grade) indicating “Excellent Performance on COCA Dimensions”, third year in a row (2018/2019/2020) • SP 1 rating for our Social Performance by ICRA, twice in a row (2019/2020) • Credit Rating A- as on March 31, 2021 • SMART Campaign Certification for Arohan’s Client Protection Principles (2015, Recertified 2019)