Department |
Designation |
Description |
Job Location |
Qualification |
Experience |
Apply |
Business Channel |
Branch Manager |
The position is responsible for the performance and administration of the assigned branch, provisioning of financial services, customer service and Customer Services Representative (CSR). He/she is responsible for concentrating on the low-performing CSR and providing them guidance and assistance. Other key responsibilities include overdue management, branch expense requisition and settlement, daily branch related bank transaction, inputs data in FIS, liaising with local administrative authorities for legal matters related to branch operation and preparing and sending different reports as per requirement of reporting officer and Head Office. Branch Manager must also ensure that himself/herself and the team members follow Arohan’s core values, code of conduct and other institutional policies. |
Karnataka, Tamil Nadu |
Graduate |
3+ years |
|
Business Channel |
Area Manager |
The position is responsible for the business performance of 5-6 branches and providing them guidance to bring good results. Other key responsibilities include providing administrative support to Branch Heads and HO. Liaising with local administrative authorities for legal matters related to branch operations and preparing different performance-related reports. In addition to the above, the employee may also be called upon to perform other tasks as may be required from time to time. Area Manager must ensure that he/she and team members follow Arohan’s core values, code of ethics and other institutional policies. |
Karnataka, Tamil Nadu |
Graduate (PG is Desirable) |
6+ years |
|
Business Channel |
Regional Head |
The position is responsible for the Business of 25-30 branches and the Support Functions of assigned region. He works with the senior management to drive the Business Strategy and Plans of the Region, manage growth plans for his/her region, oversee the functioning of the Regional Office (RO) and will be responsible for Customer Acquisition & Revenue Growth, Process and Regulatory Compliance, Team Management and Records Maintenance & MI. He/she will work closely with functions like Risk, Audit and support functions (Finance, HR, Administration, IT, etc.) as well as external stakeholders to support the achievement of the vision and mission of the organization. Other key responsibilities include providing administrative support to ZO/HO in liaising with local administrative authorities for legal matters related to regional operations and preparing different performance-related reports. Regional Manager must ensure that himself/herself and team members follow Arohan’s core values, code of ethics and other institutional policies. |
Karnataka, Tamil Nadu |
Graduate (PG is Desirable) |
12+ years |
|
Central Operations |
Customer Insight |
Contribute in all the functions of Customer Care, Service Quality and Certification/ Assessment. The position is responsible for daily operations of Grievance Redressal Mechanism along with Service Quality outbound calling. Also, the person will be custodian of third party Certification or Assessment. |
Kolkata |
Post Graduate |
8-10 years |
|
Central Operations |
Customer Care Executive |
The position will be responsible for taking calls from customers and resolving queries. |
Kolkata |
Graduate |
1-2 years |
|
Cross Sell |
Principal Officer |
The position is responsible for functions related to Insurance in the Cross Sell, especially w.r.t IRDAI rules and regulations. |
Kolkata |
Graduate |
3-4 years |
|
Inorganic Business Channel |
Business Manager |
Responsible for ensuring the achievement of business parameters. Maintaining portfolio quality within budgeted levels. Ensuring achievement of process adherence and compliance of laid down policies at a business level - Internal and regulatory compliance. Responsible for drafting policies and guidelines about the business department and acting as a custodian of such policies. Responsible for overall growth and development of Term Loan, S&C and DA partners - the improvement will be tracked by progress at monthly intervals. |
Kolkata |
CA / MBA-Finance |
10+ years |
|
Inorganic Business Channel |
Operation Manager |
Responsible for managing all Term Loan, S&C and DA relationships, collecting all relevant data and documents and preparation of all appraisal note to be submitted to the credit department. Ensuring all EMI collection on the due date, carrying out inspection plus field visits as stipulated by sanction terms. Liasioning with legal and compliance for proper documentation before disbursement. Assisting Inorganic Business Manager in expansion strategy and proper upkeep of all agreements and relevant documents for legal and audit purposes. |
Kolkata |
CA / MBA-Finance |
5-8 years |
|
Training |
Zonal Training Manager |
The position will be responsible for providing quality-training support across zones. Other responsibilities include delivery of operational training across zones, ensuring the quality of training is as per the set guidelines, and monitoring training budget. |
Jaipur, Rajasthan |
Any Post Graduate |
8-10 years |
|
Treasury |
Treasury Relationship |
Responsible for spearheading the fundraising initiative (debt/structured finance) of the Company to ensure clear visibility of funds / credit limit for ensuring Business growth and cash flow requirement. Nurture and develop extensive relationship (existing and new relationship) with Senior Bank Officials, NBFCs, Fund Managers, FIIs and major local and international Investment Banks. Negotiation with different stakeholders (including, but not limited to, Banks, Investors, Rating agencies, Trustee, Legal Counsel) on different terms and conditions, commercials to reduce overall landing cost for the company envisaging future compliance requirements. Representing company to Institutional Investors, PE firms, Mutual Funds, Banks, FI, FIIs, Rating Agencies, Debenture Trustees, Registrars, Brokers/intermediaries to ensure that the adequate credit limits are available which has in turn led to development of extensive relationships. |
Kolkata |
CA / CFA / MBA |
10-15 years |