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Our Customers
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CUSTOMER CENTRICITY

The core of Arohan's operations is a deep sense of customer centricity inculcated through transparency in its operations. The field officials spend a lot of time studying  the needs of a customer so as to offer financial services to aid their socio-economic growth. Arohan not only provides small ticket size loans to women using the traditional Grameen methodology, but also offers them health insurance, life insurance, asset insurance, bank account opening and cash credit services. It has also been a pioneer in serving other customer segments, including male traders and micro enterprise customers. Arohan has a toll free number which offers multi-lingual customer care.

 
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BENEFITS LOCAL ECONOMY

Arohan has shaped lives through its operations across the bottom of the social pyramid. Women, the primary clientele of the company, transform from homemakers to active entrepreneurs, adding value to society and their own lives by generating income, productivity and employment. Not only does it helps communities create a safety net by offering products such as life and health insurance products, but also focuses on inclusiveness by taking sophisticated banking and financial tools to their doorsteps. Arohan also focuses largely on serving the communities it operates in, through responsible social initiatives.

 

Get In Touch


PTI Building, 4th Floor,
DP-9, Sector V, Salt Lake,
Kolkata 700 091

Phone: +91 33 40156000